Privacy Policy

1. Who we are

This website, oygold.com (the “Website”), is operated by NOVO COLLECTION INC (“Novo Collection”, “we”, “us” or “our”), a jewelry manufacturing, wholesale and retail distribution company located at 36 West 47th St, Unit 11W, New York, NY 10036, USA. This Privacy Policy explains what personal information we collect through the Website, how we use and share it, and the choices and rights you have.

The Website is informational. We do not sell products or accept payments on the Website. Visitors may request our catalog or contact us; orders are arranged directly with our sales team. Purchases made on Amazon.com are governed by Amazon’s own privacy notice.

2. Information we collect

2.1 Information you provide

When you submit the catalog request form or contact us, we collect:

• your name and, optionally, your company name;
• your email address and, optionally, your phone number;
• the type of catalog or service you are interested in;
• the content of your message and your consent confirmation.

Please do not include payment card numbers, government ID numbers or other sensitive information in the form.

2.2 Information collected automatically

When you visit the Website, our servers and service providers may automatically collect:

• IP address, browser type, device type and operating system;
• pages viewed, referring page, date and time of the visit;
• information stored in cookies and similar technologies (see Section 5).

To protect the form from spam and abuse, we record the IP address, browser information and the time of each submission.

3. How we use your information

• to respond to your request and send you the catalog you asked for;
• to prepare quotes, answer questions and arrange orders, delivery and after-sale service;
• to manage wholesale, retail and partnership relationships;
• to operate, maintain, secure and improve the Website and to prevent fraud and spam;
• to measure the effectiveness of our advertising, including Google Ads;
• to comply with legal obligations and enforce our Terms of Use.

We will send you marketing emails only if you have asked for them or if permitted by law, and every marketing email will include an option to unsubscribe in accordance with the CAN-SPAM Act.

4. How we share information

We do not sell your personal information and do not share it for cross-context behavioral advertising in exchange for money. We share information only:

• with service providers that help us operate our business (website hosting, email, shipping, IT security), who may use it only to provide services to us;
• with advertising and analytics providers such as Google, as described in Section 5;
• when required by law, subpoena or court order, or to protect our rights, customers and the public;
• in connection with a merger, acquisition or sale of business assets, subject to this Policy.

5. Cookies, analytics and advertising

When you first visit the Website, a cookie popup asks for your choice. Analytics and advertising cookies are used only if you select “Accept All”; with “Necessary Only” they stay disabled. Your choice is saved in a cookie named nv_consent for 180 days, and you can change it at any time through the “Cookie Settings” link at the bottom of every page.

The Website uses a strictly necessary session cookie to keep the contact form secure. We may also use Google Ads and Google Analytics, including conversion tracking and remarketing, to understand how visitors find us and to show our ads on other websites. These third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites. You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.

You can opt out of personalized advertising at any time:

• Google Ads Settings: adssettings.google.com;
• Digital Advertising Alliance: optout.aboutads.info;
• Network Advertising Initiative: optout.networkadvertising.org;
• Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout.

You can also block or delete cookies in your browser settings. Blocking the session cookie may prevent the contact form from working. We honor Global Privacy Control (GPC) signals as a request to opt out of targeted advertising where required by applicable law.

6. Third-party websites

The Website contains links to Amazon.com and other third-party websites. We are not responsible for the privacy practices of those websites. Purchases made on Amazon are processed by Amazon under its own terms and privacy notice.

7. Data retention

We keep catalog requests and correspondence for as long as needed to respond to you and manage our business relationship, and generally no longer than 36 months after our last contact, unless a longer period is required by law (for example, for tax and accounting records of completed orders).

8. Data security

We use administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS), restricted access to stored submissions and anti-spam protection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children’s privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Your privacy rights

Depending on where you live — including California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, Texas, Oregon, New Jersey and other U.S. states — you may have the right to:

• know and access the personal information we hold about you;
• correct inaccurate personal information;
• delete personal information we collected from you;
• opt out of the sale or sharing of personal information and of targeted advertising;
• not be discriminated against for exercising your rights.

To exercise these rights, email [email protected] or call (712) 337-2386. We will verify your request using the information you provided to us and respond within the time required by law. You may use an authorized agent, and you may appeal our decision by replying to our response.

11. Visitors outside the United States

The Website is operated from the United States and intended for U.S. visitors. If you access it from another country, your information will be transferred to and processed in the United States.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Significant changes will be highlighted on the Website.

13. Contact us